GrindTech Service+
GrindTech Service+
The Service That Boosts Productivity
With GrindTech Service+, support becomes added value. Not just problem-solving, but a digital ecosystem that brings together expertise, speed, and continuity. Because simplifying your business means ensuring machines that are always efficient, connected, and productive.Digital support: simple and immediate
Minimize machine downtime thanks to an advanced platform that allows you to:
- manage all requests in a centralized and traceable way;
- communicate in real time with technicians via chat or video;
- access the full service history at any time.
Every ticket is monitored step by step, with guaranteed SLAs and complete transparency.
Smart,
collaborative support
Our technical team is always connected.
GrindTech Service+ enables many issues to be solved remotely, saving time and costs.
Our experts guide you step by step, with real-time updates and an intuitive interface.
Predictive maintenance
and prevention
Thanks to IoT sensors and artificial intelligence, the system continuously records machine performance, detecting anomalies and building a data platform that, over time, helps prevent failures and optimize performance.
With this intelligent maintenance and preventive approach, you benefit from efficient scheduling of interventions, significantly reduced downtime, and increased productivity.
Energy
Monitoring
Digitalization also means savings. With GrindTech Service+ you can monitor energy consumption for each production cycle in real time, identify waste, and optimize production processes. More efficiency, lower costs, and a more sustainable production flow.
Smart
collaborative
support
Our technical team is always connected. GrindTech Service+ enables many issues to be solved remotely, saving time and costs. Our experts guide you step by step, with real-time updates and an intuitive interface.
Predictive
maintainance
and prevention
Thanks to IoT sensors and artificial intelligence, the system continuously records machine performance, detecting anomalies and building a data platform that, over time, helps prevent failures and optimize performance.
With this intelligent maintenance and preventive approach, you benefit from efficient scheduling of interventions, significantly reduced downtime, and increased productivity.
Energy
Monitoring
Digitalization also means savings. With GrindTech Service+ you can monitor energy consumption for each production cycle in real time, identify waste, and optimize production processes. More efficiency, lower costs, and a more sustainable production flow.
The advantages of Grindtech Service+
-
Operational continuity:
rapid response and guaranteed intervention within 4 working hours
-
Efficiency and savings:
remote diagnostics and intelligent maintenance to reduce downtime costs
-
Control and transparency:
full traceability, access to service history, and customized dashboards
-
Priority service:
preferential access and discounts on interventions and spare parts
An ecosystem of integrated services
GrindTech Service+ is a suite of solutions designed to support customers throughout the entire machine lifecycle. Each company can configure the service level that best suits its needs, choosing from modules that combine:
Reactive support
and scheduled interventions
Predictive maintenance
based on real data
Energy monitoring
and performance analytics.
The goal is to provide complete, scalable coverage that grows with your business.
How the Service+ program works
Activating the service is simple and flexible. Each machine can be connected to the GrindTech Service+ digital platform, creating a dedicated profile with:
-
a personalized dashboard to view status,
performance parameters, and service history;
-
direct assistance through
dedicated communication channels;
-
automatic notifications for events,
maintenance, or available updates.
A new way to experience your machine
With GrindTech Service+, every machine becomes an intelligent system capable of interacting with our technicians in real time.
The operator’s experience becomes part of the company’s digital assets, thanks to a secure platform that is quick to install, with data protected either on-site or in the cloud.
Personalized demo
Experience the quality and efficiency of GrindTech Service+ with a personalized demo. See firsthand how easy and intuitive the platform is, how it reduces downtime and costs, and how direct collaboration with our technicians improves the daily efficiency of your production department.
Personalized
demo
Experience the quality and efficiency of GrindTech Service+ with a personalized demo.
See firsthand how easy and intuitive the platform is, how it reduces downtime and costs, and how direct collaboration with our technicians improves the daily efficiency of your production department.
From quality to servitizationGrindTech Service+ represents the natural evolution of Favretto’s philosophy: from building excellent machines to delivering service-driven value. A journey that combines mechanical tradition, digital intelligence, and customer proximity. The result is a new standard of productivity, sustainability, and simplicity.
Favretto GrindTech – We simplify your business.